Application Development Experience Design Transportation Reinventing Taxi Dispatch Software: All-Round Redevelopment and Rebranding Background With technology reshaping the taxi dispatch system landscape, customers today are after more than just a ride. They expect an end-to-end smooth experience, from booking to payment, and that’s where our client comes into the picture. As a provider of a comprehensive taxi dispatch management system, the client offers an experience that simplifies the […]
Agile Services Application Development Data & Analytics Experience Design Airline Reimagining Air Travel Booking With Comprehensive Redesign and Rebranding Background There’s a growing buzz around comprehensive transport services in the airline industry. These days, travelers are asking for more than just a flight. They want a full array of services that can be tailored to their unique schedules and needs. This is where our client comes into the picture. The client is an all-in-one, […]
AI Services Application Development Experience Design iGaming Smart Product Recommendations and Personalisation with AI Background Symphony Solutions has had a productive collaboration with Graphyte since 2018, having helped them launch new services onto the market bringing together AI and iGaming. In July of 2022 Graphyte was acquired by Optimove. It is now referred to as Opti X. Graphyte was successful in Introducing AI into iGaming as it helped to […]
Experience Design Software Company Striking a Chord with Symphony Solutions’ Dynamic Rebrand Background Explore Symphony Solutions’ strategic rebranding journey, emphasizing the integral role of music in their brand identity. Discover how we preserved our core values while embracing innovation, transforming our visual identity, enhancing communication channels, and fostering a strong brand presence. Challenges As our company grows, embraces new, exciting challenges and transitions into an anywhere mode, […]
Application Development Experience Design Software Testing & QA Healthcare PLM Solutions for Life Science Background Pharmaceutical and biotech companies are competing in a globally distributed business environment for their share of a $1.2 trillion market. The pathway from R&D to manufacturing to customers is highly regulated, yet knowledge management mostly remains fragmented and unstructured. Factors contributing to the complexity include: Information silos within companies Outdated document-intensive processes Increased outsourcing […]
Experience Design Service Design iGaming Addressing Service Interruption Issues with Quick and Cost-Effective UI Improvements Background When users do not pay for services on time, they may experience service interruptions that can impact the business in a negative way. This can occur when users have a negative balance, which results in a loss of access to services. The impact of service interruptions both on the business and its clients can […]
Experience Design Service Design iGaming Designing Personalized Sales, Marketing and Support Activities with Customer Personas Background Customer personas are fictional profiles of particular target customers based on data and research. They represent some key traits of a particular segment of audience, their concerns, challenges, needs, specific behavior and also include some demographic details. These customer profiles help business understand how people are using their products or services, as well as […]
Digital Marketing Orchestration Experience Design Healthcare Designing Omnichannel Solution for a Chain of Testing Centers Background Spoedtestcorona testing centers emerged as a response to the urgent need to provide efficient and affordable rapid testing for Covid-19. Since then, the company grew into a chain of testing centers in the Netherlands and Belgium, that offer a variety of health testing services. The testing centers provide services to individuals and companies, they […]
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