Learning Experience Coordinator

What is the project, and why should you care?

Symphony Solutions is a Cloud and AI-driven IT company headquartered in the Netherlands. We are a premier software provider of custom iGaming, Healthcare, and Airline solutions. Devoted to delivering the highest quality of service, we offer our expertise in full-cycle software development, cloud engineering, data and analytics, AI services, digital marketing orchestration, and more. Since our founding in 2008, Symphony Solutions has been serving many international clients primarily in Western Europe and North America.

At Symphony Solutions, we believe learning should be seamless, engaging, and empowering. As a Learning Experience Coordinator, you will play a crucial role in orchestrating and enhancing our internal learning programs, onboarding journeys, and knowledge-sharing ecosystems. You’ll be the behind-the-scenes force ensuring that learning runs smoothly — from logistics and communication to system support and learner experience. 

You will be an excellent fit for this position if you have:

We’re Looking For: 

• Strong presentation and communication skills
• English proficiency at a B2+ level
• Strong organizational skills and attention to detail
• Experience working with LMS platforms and digital tools
• Proactive mindset with a passion for enabling others to grow
• Ability to thrive in a fast-paced, multicultural environment
• Basic usage and understanding of AI Tools

What You’ll Gain: 

• A hands-on role in shaping the learning culture of an international IT company
• A collaborative team passionate about continuous improvement
• Exposure to diverse topics, tools, and innovative learning formats

Here are some of the things you’ll be working on:

1. Keep Learning Programs & Events on Track 

• Organize and coordinate internal and external learning events (virtual or hybrid). 
• Manage logistics, including scheduling, invitations, reminders, and calendar alignment. 
• Be the point of contact for trainers, speakers, and participants. 
• Ensure everything flows smoothly before, during, and after the sessions. 

2. Support New Hires Through Onboarding & NEO 

• Help new team members access tools, resources, and program materials. 
• Host welcome and closing sessions during the New Employee Onboarding (NEO) program. 
• Follow up with participants to ensure no one is left behind. 

3. Take Care of Learning Platforms & LMS 

• Administer our Learning Management System (LMS): manage users, assign content, and resolve access issues. 
• Support the migration and optimization of learning content in the LMS. 
• Oversee access to external learning tools such as Udemy and Pluralsight. 

4. Manage L&D Information & Resources 

• Maintain and update the L&D department’s Confluence and SharePoint spaces. 
• Ensure all learning content is current, well-organized, looks good, and is easy to find. 
• Handle version control and ensure materials are shareable and accessible. 

5. Support Virtual Learning Communities 

• Assist community leads in running interest-based learning communities. 
• Boost engagement by coordinating logistics and providing content support. 
• Track participation and offer insights to improve community experiences. 

6. Contribute to Team Projects & Innovation 

• Take part in brainstorming sessions and team ideation activities. 
• Contribute ideas to improve learning experiences and internal programs. 
• Support new initiatives with coordination, enthusiasm, and reliability.