Engagement Models

Take your project to new heights with our customized engagement models. At Symphony Solutions, we combine expertise, innovation, and teamwork to maximize your potential.
We commit to transforming business challenges into opportunities using AI and Agile methodologies.
Our global team of over 400 experts from more than 20 countries delivers development team extension services that not only meet but anticipate your needs. Trust us for IT staff augmentation services that are fast and highly flexible.

Clients

Our Approach

We prioritize adaptability, quality, innovation, and direct communication. This approach modernizes traditional business engagement models, making them more transparent and accessible.

The transition to managed models aims to foster a clear, empowering collaboration environment
This ensures clients remain actively involved and well-informed throughout the project, enhancing satisfaction and success.

Staff Augmentation vs Managed Augmentation:
Achieve More

Maximize your success with Symphony Solutions’ innovative team extension models. We ensure dedicated support and strategic insights at every step, propelling your project toward unparalleled outcomes.
Traditional
Staff
Augmentation

Clients maintain control over project management and bear the burden of oversight

Symphony Solutions takes on greater responsibility, reducing client oversight

Clients manage the team directly, which can be time-consuming

We manage the team and oversee the project, ensuring seamless execution

Clients are responsible for the project’s success, adding to their workload

Symphony Solutions ensures project success, allowing clients to focus on core activities

Suitable for clients with strong in-house technical leadership

Ideal for clients preferring outsourced leadership and expertise

Extends the client’s team with specific skills, but requires client management

Provides comprehensive solutions for the full SDLC, ensuring cohesion

Fixed resource needs for a set period, limiting flexibility

Flexible to evolving client needs throughout the SDLC

Collaboration on a resource level, with limited strategic alignment

Strategic partnership with broader scope and long-term alignment

Select the Ideal Engagement Model
for Your Business Needs

Find the perfect engagement model to elevate your business. Enhance your team quickly while retaining oversight, delegate daily management to focus on strategy, or secure expert IT support without the hassle. Symphony Solutions empowers your growth.

Managed Augmentation

Managed Augmentation

is your go-to if you’re looking to expand your team fast but want to keep your hands on the steering wheel.

This model lines up specific skilled personnel for you, complete with daily updates on time spent, regular checks on team performance, and a dedicated manager to keep everything running smoothly. It’s perfect when you need specialized skills for a while and want to closely monitor the project’s progress.

Managed Team

Managed Team

is ideal for those who’d rather not get bogged down in day-to-day project management.

Here, Symphony Solutions steps in to handle all the team and technical decisions. This means you can focus on the bigger picture—your core business—while Symphony ensures that product development moves forward efficiently and effectively, tailored just right to fit your needs.

Managed Service

Managed Service

offers specialized support for specific IT challenges, from cloud architecture to AI, without the need for you to manage or staff these areas.

Symphony Solutions manages everything within predefined service levels. This model is great for those needing expert help in high-tech areas and prefer a hands-off approach, ensuring expert solutions are delivered on time and within scope.

Compare Engagement Models

Engagement Model
Your Goal
Hire qualified personnel to be managed by the client 
Requirements and Responsibility
Client manages SDLC and defines resource profiles, retaining project delivery responsibility 
Problem We Are Solving
Augmenting client’s team with skilled personnel for better project control and flexibility 
What will you get?
Augmentation Manager Assistance
Team Member Replacement if It’s Needed
Health Check of Resources (People)
Daily Time Reporting
Flexibility in Scaling Up and Down
Reduced Risks with No Need for In-House Hiring
Cost-Efficiency
Time Efficiency
Full Process Design
Team Onboarding
Full Responsibility for Delivery on Symphony Side
Definition of Team Composition
Service Delivery Manager Assistance
Delivery within SLA/SLO
Your Goal
Develop a product or part of it by Symphony Solutions  
Requirements and Responsibility
Symphony manages full people and project lifecycle, assuming delivery responsibility 
Problem We Are Solving
Providing comprehensive development services, from concept to delivery, to fulfil specific product objectives 
What will you get?
Augmentation Manager Assistance
Team Member Replacement if It’s Needed
Health Check of Resources (People)
Daily Time Reporting
Flexibility in Scaling Up and Down
Reduced Risks with No Need for In-House Hiring
Cost-Efficiency
Time Efficiency
Full Process Design
Team Onboarding
Full Responsibility for Delivery on Symphony Side
Definition of Team Composition
Service Delivery Manager Assistance
Delivery within SLA/SLO
Your Goal
Address specific challenges with a clear task outline provided by the client 
Requirements and Responsibility
Symphony delivers targeted services within agreed SLA, with no SDLC management required from the client 
Problem We Are Solving
Offering targeted solutions to specific IT problems or tasks within defined service levels or hours
What will you get?
Augmentation Manager Assistance
Team Member Replacement if It’s Needed
Health Check of Resources (People)
Daily Time Reporting
Flexibility in Scaling Up and Down
Reduced Risks with No Need for In-House Hiring
Cost-Efficiency
Time Efficiency
Full Process Design
Team Onboarding
Full Responsibility for Delivery on Symphony Side
Definition of Team Composition
Service Delivery Manager Assistance
Delivery within SLA/SLO
Engagement Model
Managed
Augmentation
Managed
Team
Managed
Service
Your Goal
Hire qualified personnel to be managed by the client 
Develop a product or part of it by Symphony Solutions  
Address specific challenges with a clear task outline provided by the client 
Requirements and Responsibility
Client manages SDLC and defines resource profiles, retaining project delivery responsibility 
Symphony manages full people and project lifecycle, assuming delivery responsibility 
Symphony delivers targeted services within agreed SLA, with no SDLC management required from the client 
Problem We Are Solving
Augmenting client’s team with skilled personnel for better project control and flexibility 
Providing comprehensive development services, from concept to delivery, to fulfil specific product objectives 
Offering targeted solutions to specific IT problems or tasks within defined service levels or hours
What will you get?
 
 
 
Augmentation Manager Assistance
Team Member Replacement if It’s Needed
Health Check of Resources (People)
Daily Time Reporting
Flexibility in Scaling Up and Down
Reduced Risks with No Need for In-House Hiring
Cost-Efficiency
Time Efficiency
Full Process Design
Team Onboarding
Full Responsibility for Delivery on Symphony Side
Definition of Team Composition
Service Delivery Manager Assistance
Delivery within SLA/SLO
Augmentation Manager Assistance Team Member Replacement if It’s Needed Health Check of Resources (People) Daily Time Reporting Flexibility in Scaling Up and Down Reduced Risks with No Need for In-House Hiring Cost-Efficiency Time Efficiency Full Process Design Team Onboarding Full Responsibility for Delivery on Symphony Side Definition of Team Composition Service Delivery Manager Assistance Delivery within SLA/SLO
Case Study

Smart Product Recommendations and Personalization with AI

Symphony Solutions and Graphyte (now Opti X under Optimove) have transformed the iGaming industry with AI-driven personalization, setting new standards in user experiences and gaming. 
Case Study

Empowering a Leader in Travel Retail with Digital Innovation

Symphony Solutions has aided Datalex in transforming the travel industry with a Digital Commerce Platform, enhancing customer satisfaction through personalized travel experiences. 
Case Study

Enhancing Private Cloud Management 

Advancing cloud management, a secure AWS VPN connection for SAP was developed, blending innovative cloud authentication with efficiency to set new standards in private cloud infrastructure. 
Case Study

Elevating Ladbrokes Coral’s Sportsbook

Enhancing Ladbrokes Coral’s sportsbook betting platform has ensured top performance for major events, leading to increased customer satisfaction and revenue growth. 
Case Study

Cloud Engineering Powers Business

Vivino has grown from a start-up to the world’s largest online wine marketplace, supported by cloud engineering that manages a vast wine database, user interactions, and real-time label scanning. 

Tell Us About Your Project, and We’ll Help You Choose the Right Model

Achieve More with Personalized Engagement Models

Choosing the right engagement model is crucial as it ensures your project aligns seamlessly with your broader business objectives.

Whether you need to scale up quickly, require specialized skills, or prefer to delegate project management, Symphony Solutions has a model that fits your specific needs. This alignment allows you to focus on your strategic goals while leveraging our expertise where it counts most.

Selecting the appropriate engagement model is key to managing your resources efficiently.

From individual experts in our Managed Augmentation to full teams in Managed Team and Service Models, we offer a range of options to suit your project’s needs. This helps ensure that you have the right talent working on the right tasks, balancing cost and expertise in the most effective way.

The engagement model you choose impacts how risks are shared between your organization and Symphony Solutions.

Opting for models like our Managed Team or Managed Service can reduce your risk exposure as we take on greater responsibility for your project’s success. This approach provides peace of mind and lightens the load on your internal teams, allowing them to focus on other critical areas.

Adaptability is essential, especially as project scopes and requirements evolve.

Our models are designed to offer the flexibility and scalability necessary to adjust to changes efficiently. Selecting the right model ensures that you can adapt to new challenges without disrupting your project’s quality or timeline.

It’s important to understand the cost implications of each engagement model.

Each one has its own cost structure that affects your project’s budget. Choosing the most cost-effective model helps you manage your finances wisely, ensuring you achieve your project goals without overspending. This strategic approach to financial planning maximizes your investment and delivers the best value for your money.

01
Alignment with Business Objectives
Choosing the right engagement model is crucial as it ensures your project aligns seamlessly with your broader business objectives.

Whether you need to scale up quickly, require specialized skills, or prefer to delegate project management, Symphony Solutions has a model that fits your specific needs. This alignment allows you to focus on your strategic goals while leveraging our expertise where it counts most.

Selecting the appropriate engagement model is key to managing your resources efficiently.

From individual experts in our Managed Augmentation to full teams in Managed Team and Service Models, we offer a range of options to suit your project’s needs. This helps ensure that you have the right talent working on the right tasks, balancing cost and expertise in the most effective way.

The engagement model you choose impacts how risks are shared between your organization and Symphony Solutions.

Opting for models like our Managed Team or Managed Service can reduce your risk exposure as we take on greater responsibility for your project’s success. This approach provides peace of mind and lightens the load on your internal teams, allowing them to focus on other critical areas.

Adaptability is essential, especially as project scopes and requirements evolve.

Our models are designed to offer the flexibility and scalability necessary to adjust to changes efficiently. Selecting the right model ensures that you can adapt to new challenges without disrupting your project’s quality or timeline.

It’s important to understand the cost implications of each engagement model.

Each one has its own cost structure that affects your project’s budget. Choosing the most cost-effective model helps you manage your finances wisely, ensuring you achieve your project goals without overspending. This strategic approach to financial planning maximizes your investment and delivers the best value for your money.

What Our Clients Say about Working with Us
Symphony Solutions developed software for an AI-based personalization engine in the gaming industry. The team was responsible for end-to-end development for the client’s SaaS product. The work they produce has been integral in winning business and expanding out to multiple brands in the marketplace. Thanks to their work, we have been creating new product verticals. Symphony Solutions has been crucial in developing existing client relationships. 
CTO, Graphyte AI, Rob Davis
What Our Clients Say about Working with Us
They’re skilled in Agile. Without them, we wouldn’t have made nearly the progress we have with Agile.
VirtualStock, Vice-President
What Our Clients Say about Working with Us
Their desire to go the extra mile is a rare quality in third party relationships.
BleXr, CTO
What Our Clients Say about Working with Us
They delivered an entire Sportsbook app with 35 people. We reduced our yearly costs by working with them.
Ladbrokes Coral, CEO
What Our Clients Say about Working with Us
Symphony Solutions shared our passion and went all out to bring this unique and brilliant idea into fruition.
Vivino, CTO

Understanding SDLC

The Software Development Life Cycle (SDLC)
is a systematic process used for the development, deployment, and maintenance of software applications. It outlines a framework of tasks and procedures to be followed during the creation and maintenance of software, including stages such as planning, analysis, design, implementation, testing, deployment, and maintenance.
What’s in it for you?
Understanding SDLC is crucial for determining the best engagement model for a project because it helps identify the specific needs, challenges, and objectives at each stage of the software development process. Different engagement models, such as fixed-price, time and materials, or dedicated teams, are suited to different types of projects and client needs.  
Finding the Perfect Engagement Model
A fixed-price model is ideal for projects with well-defined scopes, offering straightforward planning and predictable costs. For projects with evolving requirements, a time and materials model provides flexibility to adapt scope and resources. A dedicated team model, suitable for large-scale or ongoing projects, offers a long-term, integrated team working closely with the client to meet dynamic needs.
The AI Assistant Era in Customer Service and iGaming

Why Symphony Solutions

At Symphony Solutions, we don’t just build teams; we create symphonies. Our experts work in perfect harmony, blending technology, creativity, and business insight to deliver solutions that truly resonate with your needs. This cohesive approach ensures every project is a masterpiece.
We tailor our engagement models to align precisely with your unique objectives, ensuring flexibility and optimal results. From the initial strategic consultations to transparent, ongoing communication, we’re committed to understanding and realizing your goals. Our dedication extends beyond project delivery, offering continued support and maintenance to ensure lasting success.
Our agile practices enable us to quickly respond to changes, keeping your projects competitive and relevant. With a versatile technology stack, we tailor our tools to best suit your project’s demands, ensuring not only success but innovation at every turn.
Symphony Solutions is synonymous with unparalleled quality. Our approach integrates rigorous quality assurance processes, encompassing both automated and manual testing, to ensure the delivery of robust, secure, and user-centric solutions.
At Symphony Solutions, innovation is at the heart of our culture, powered by our expertise in AI and Agile methodologies. We’re committed to transforming complex business challenges into growth opportunities. This culture of creativity and problem-solving makes us a trusted partner in the tech industry, setting us apart and ahead.
Our dedication to sustainability and making a positive impact is integral to our identity. Through eco-friendly office practices and support for remote work, we minimize our environmental footprint. We engage with our communities, supporting educational and development initiatives that foster a better future.
01
Unique Collaboration, Unmatched Results
At Symphony Solutions, we don’t just build teams; we create symphonies. Our experts work in perfect harmony, blending technology, creativity, and business insight to deliver solutions that truly resonate with your needs. This cohesive approach ensures every project is a masterpiece.
We tailor our engagement models to align precisely with your unique objectives, ensuring flexibility and optimal results. From the initial strategic consultations to transparent, ongoing communication, we’re committed to understanding and realizing your goals. Our dedication extends beyond project delivery, offering continued support and maintenance to ensure lasting success.
Our agile practices enable us to quickly respond to changes, keeping your projects competitive and relevant. With a versatile technology stack, we tailor our tools to best suit your project’s demands, ensuring not only success but innovation at every turn.
Symphony Solutions is synonymous with unparalleled quality. Our approach integrates rigorous quality assurance processes, encompassing both automated and manual testing, to ensure the delivery of robust, secure, and user-centric solutions.
At Symphony Solutions, innovation is at the heart of our culture, powered by our expertise in AI and Agile methodologies. We’re committed to transforming complex business challenges into growth opportunities. This culture of creativity and problem-solving makes us a trusted partner in the tech industry, setting us apart and ahead.
Our dedication to sustainability and making a positive impact is integral to our identity. Through eco-friendly office practices and support for remote work, we minimize our environmental footprint. We engage with our communities, supporting educational and development initiatives that foster a better future.

Frequently Asked Questions 

The team extension model offers flexibility, access to specialized skills, and the ability to scale your team based on project needs, enhancing productivity and reducing time-to-market.

Consider team extension when your project requires specialized skills not present in your current team, during peak workloads to avoid hiring full-time staff, or when expanding into new technological areas quickly.

The cost varies based on the skills required, project duration, and location of the extended team. It’s typically more cost-efficient than hiring full-time employees for short-term needs, offering budget flexibility.

Staff augmentation involves hiring external personnel temporarily to supplement the workforce for specific projects or skill gaps, offering flexibility but requiring management oversight. Managed models outsource a project or function to a third party, which then assumes full responsibility for its execution, reducing internal resource burden but potentially offering less control.