Sportsbook UX: Create Immersive Sports Betting App Experiences Less than a decade ago, sports betting was mostly illegal in the US. Now, it generates over 100 billion USD a year. In Europe, it has always been a crucial part of the sporting culture, and it’s expected to grow at 9.6% CARG during 2025-2033. Companies are flocking to this exploding market. And one of […]
Building a Digital Presence That Elevates a Creative Brand Background An artist’s brand is only as strong as its digital presence. Without a dedicated platform, visibility becomes a gamble, portfolios get lost in clutter, and business opportunities slip away. The client recognized this challenge and turned to Symphony Solutions to create a platform that gave her control—expanding her reach while serving as a structured, […]
How Symphony Built an AI Culture That Employees Love With artificial intelligence (AI) taking center stage and reshaping how we work, every company is asking: how do we implement AI tools in our processes? At Symphony Solutions, our approach is different. AI isn’t just a tool—it’s a fundamental part of who we are. While others are still experimenting with AI, we’ve built a robust […]
Generative BI: Or How Generative AI Changes Business Intelligence GenAI democratizes tech and access to information. New open-source models, like DeepSeek R1, could democratize GenAI itself. What does this mean for companies? Their data science teams will finally run models locally. Even small firms will be able to afford it since there’s no longer a need to spend gazillions on GPUs. The impact on […]
Generative AI for Data Analytics: Let’s Gauge the Impact AI runs the gamut of practicality: utterly useless in some areas, bordering on magic in others. As a prominent software company, it’s our job to distinguish between the two. We also like to inform our audience – clients, prospects, readers, and those who’ve stumbled here looking for actual symphony concerts – about the latest, genuinely […]
Building Advanced AI Customer Support Systems for Easly Background In healthcare, providing timely, reliable support is critical. Chatbots have become a go-to solution for 24/7 assistance, guiding users through inquiries and improving operational efficiency. But many chatbots fail to live up to expectations. They often offer generic responses, lack flexibility, and don’t provide the insights businesses need to improve. To truly add value, […]
CSR Report 2024: Sharing to Make a Difference At Symphony Solutions, 2024 reminded us that the true measure of success is not only in hitting business goals, but the impact we have on the world around us. From continuing to stand with Ukraine during its hardest moments to empowering women, and helping vulnerable communities around the world, every effort this year reflected our […]
LLMs Going Beyond the Chat Window: AI Agent Examples More often than not, articles on AI trends are just noise. The same goes for discussions about AI’s supposed growing consciousness. But now and then, AI tech comes out with a bang, forever changing how we do things. LLMs and ChatGPT are prime examples. The next technology poised to do the same is agentic AI […]
AI Agent Assist: Boosting Customer Experience The AI agent market is projected to grow from $5.1 billion in 2024 to $47.1 billion by 2030, and it’s no surprise why. Today, customers expect fast and personalized experiences — and AI agent assist tools, with their advanced reasoning capabilities and multimodal support, are redefining how businesses deliver value. What makes these tools truly […]
Symphony Solutions Welcomes Kseniya Kobryn as New CEO Symphony Solutions proudly announces the appointment of Kseniya Kobryn as the new Chief Executive Officer, effective immediately. Kseniya, who has been with Symphony Solutions for nearly nine years and served as Chief Operating Officer for the past five years, now steps into this leadership role following the transition of Theo Schnitfink, the company’s beloved Founder […]
Player Account Management (PAM) Migration for Two Tier A Brands Background When LadbrokesCoral Group, one of the Symphony Solutions’ clients, was acquired by GVC Holdings (Entain), one of their initial goals was to try and standardize some of the operations they had. The first on the list of priorities was migration to their internal Player Account Management (PAM) system. Challenge LadbrokesCoral faced the need to […]
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