Multi-Agent AI BetHarmony Merges with BetSymphony iGaming Platform for Smarter Betting Journeys  

Two powerhouse products just became one. BetHarmony, the multi-agent AI brain behind voice and chat betting, personalised player journeys, and multilingual support, is now built directly into BetSymphony, the no-revenue-share sportsbook and casino platform where operators own 100% of the source code. 

The integration unlocks a new, AI-first betting experience where players can place bets, explore sports and casino content, check promotions, manage wallets, and access multilingual assistance – all through natural, intuitive chat or voice interactions. Operators gain the ability to automate onboarding, streamline self-service, and deliver personalized journeys that adapt in real time to individual player needs. Operators keep the keys to their platform, their data, and their profits. 

“This is a natural evolution of both products.”

“BetSymphony can now offer more intuitive experiences – whether through lightweight co-pilot interactions or fully AI-driven betting flows – while maintaining full ownership of their product and roadmap. This gives BetSymphony a significant competitive edge on the market, in addition to its already unique financial model.”

Valentina Synenka

CEO of Symphony Interactive

Two Flagship Products, One Seamless Experience 

• BetHarmony – An AI-driven, multi-agent interaction layer capable of understanding betting queries, account commands, and responding naturally across multiple channels in over a dozen languages making every step feel smooth, fast, and personal. 

• BetSymphony – The sportsbook and casino platform operators choose when they want complete control. 100% code ownership. No revenue share. Comprehensive PAM, trading, promotions & bonus systems, data warehouse and more. Now with BetHarmony built in—so every player interaction is instant, relevant, and tailor-made. 

Why Operators Care 

• Faster bets, smarter journeys – Reduce time-to-bet from clicks to conversation. 
• Always-on, multilingual service – 24/7 voice + chat in more than a dozen languages. 
• Lower support load – Intelligent automation handles repetitive queries before they hit your team. 
• Two UIs, one platform – High-performance traditional frontend or AI-powered interaction – switchable as needed. 

This isn’t AI as a side feature. It’s AI as the operating mode. BetHarmony inside BetSymphony means operators control the keys, players get a personalised game, and the industry gets a taste of what’s next.