Device=Desktop Device=Mobile

Artificial Intelligence Integration Services

AI integration services that connect intelligent capabilities to the systems and workflows you already rely on.

Many businesses already see the potential of AI but struggle to move beyond experiments or isolated tools. The challenge is integrating AI with existing products, internal systems, and daily operations without disruption or unnecessary complexity.

As an AI integration company, we focus on the practical integration of artificial intelligence into real environments: connecting models and APIs to your existing platforms, embedding AI into business workflows, and linking it to your data and knowledge bases. The result is higher efficiency through automation, faster and better-informed decisions, and product experiences that feel smarter and more helpful for both customers and employees.

Clients

logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo

AI Integration Options for Existing Systems and Workflows

We design AI integration services that plug into the systems and workflows you already rely on, so teams see clear gains in speed, accuracy, and decision-making. 

Low-Code AI HR Assistant Low-Code AI HR Assistant
Case Study

Low-Code AI HR Assistant Improves Policy Access & Lowers Costs

A low-code HR assistant in Microsoft Teams gives employees instant, permission-aware access to HR policies, reducing routine questions for HR and improving governance while keeping costs under control. 
Generative AI Development Services Generative AI Development Services
Case Study

Building Advanced AI Customer Support Systems for Easly

Harmony, a tailored AI support agent, delivers 24/7 personalized assistance, boosts user satisfaction, and turns conversations into actionable insights for continuous product and service improvement. 
Optimove Optimove
Case Study

Smart Product Recommendations and Personalization with AI

Symphony Solutions and Graphyte (now Opti X under Optimove) have transformed the iGaming industry with AI-driven personalization, setting new standards in user experiences and gaming.
BetHarmony BetHarmony
Case Study

AI-Driven Assistant Transforms Betting & Casino Experience

BetHarmony, a smart AI assistant, redefines iGaming by offering a seamless, personalized betting journey that captivates and engages at every turn.
AI Agent PoC for Airports AI Agent PoC for Airports
Case Study

AI Agent PoC Transforms Onboarding & Support for 11 Airports

An AI agent proof-of-concept helps airport staff retrieve procedures in seconds, cutting onboarding and support time by up to 80% across 11 European airports without increasing headcount. 
logo-frame-symphony-svg
logo-Optimove
logo-betharmony
aviation-software-logo-placeholder

Tell us about your project and request a free consultation with our experts

Our AI Integration Process

We follow follows a structured process to connect AI with your existing systems and workflows in a safe, measurable way. This includes:

Tech Stack Tech Stack
01
Assessment & Planning
We collaborate with business teams to understand challenges, goals, and current systems. This helps us create AI solutions that address critical needs, reduce risks, and get the best return on investment.
02
Design & Integration Approach
We select the right AI tools, models, and integration patterns while mapping data flows, dependencies, and costs. The outcome is an AI integration architecture that fits your landscape, supports your goals, and is prepared for smooth adoption.
03
Implementation & Testing
We connect AI to your systems and workflows, then validate performance at each stage. This ensures accuracy, consistency, and reliability so the integrated AI solution delivers trusted results from day one.
04
Deployment & Training
We launch the AI solution with stable, automated processes and clear runbooks. Your teams get step-by-step guidance, hands-on demonstrations, and practical examples, helping employees build confidence quickly and apply AI in everyday work.
05
Monitoring & Optimization
We track performance, usage patterns, and cost to keep AI systems stable, efficient, and aligned with objectives. Ongoing optimization prevents issues, maintains accuracy, and ensures your AI integration continues to deliver meaningful improvements over time.

Why Choose Our AI Integration Expertise

Device=Mobile
Icon Round Black
We have extensive experience integrating AI into complex business systems, including CRMs, ERPs, and knowledge management platforms. Our work consistently delivers smoother adoption, improved efficiency, and better decision-making without disrupting core operations.
Device=Mobile
Icon-Round-Black-arrows-inside-diagonal
We use proven frameworks, accelerators, and tested integration patterns so you can move quickly from concept to working AI integration. This shortens delivery timelines, reduces risk, and helps you demonstrate real value early in the project.
Icon Round Black
Our AI integration solutions are designed with enterprise security at the core. We embed access controls, audit trails, and privacy safeguards into every layer to protect sensitive data and keep your operations compliant and resilient.
Device=Mobile
We integrate with any AI model—open-source, commercial, or a mix—so you’re never locked into a single vendor. This flexibility lets you choose the best fit for your use case, budget, and technical landscape.
Device=Mobile
Icon-Round-Black-curve-chart
We focus on measurable impact, not “AI for AI’s sake.” Together, we define KPIs and process improvements up front, then track efficiency gains, decision quality, and ROI to ensure AI integration delivers clear, sustained value.
Icon Round Black (1)
Our delivery approach is built to minimize disruption. Automated deployment, environment consistency checks, and guided user training help your teams adopt AI quickly and confidently, so benefits show up in daily work—not just in demos.
01
Experience Integrating AI into Complex Business Systems
Device=Mobile
Icon Round Black
Experience Integrating AI into Complex Business Systems
We have extensive experience integrating AI into complex business systems, including CRMs, ERPs, and knowledge management platforms. Our work consistently delivers smoother adoption, improved efficiency, and better decision-making without disrupting core operations.
Device=Mobile
Icon-Round-Black-arrows-inside-diagonal
Fast Start with Proven Frameworks and Accelerators
We use proven frameworks, accelerators, and tested integration patterns so you can move quickly from concept to working AI integration. This shortens delivery timelines, reduces risk, and helps you demonstrate real value early in the project.
Device=Mobile
Icon Round Black
Enterprise-Ready Security and Practices
Our AI integration solutions are designed with enterprise security at the core. We embed access controls, audit trails, and privacy safeguards into every layer to protect sensitive data and keep your operations compliant and resilient.
Device=Mobile
Flexibility to Work with Any Model
We integrate with any AI model—open-source, commercial, or a mix—so you’re never locked into a single vendor. This flexibility lets you choose the best fit for your use case, budget, and technical landscape.
Device=Mobile
Icon-Round-Black-curve-chart
Focus on Measurable Business Outcomes
We focus on measurable impact, not “AI for AI’s sake.” Together, we define KPIs and process improvements up front, then track efficiency gains, decision quality, and ROI to ensure AI integration delivers clear, sustained value.
Icon Round Black (1)
Smooth Delivery with Minimal Disruption
Our delivery approach is built to minimize disruption. Automated deployment, environment consistency checks, and guided user training help your teams adopt AI quickly and confidently, so benefits show up in daily work—not just in demos.

Industries We Support with AI Integration

We bring long-standing technology expertise across sectors and apply our AI integration services with careful attention to their operational, regulatory, and data realities.

Ecommerce
eCommerce
Insurance
Insurance
Marketing and Advertising
Marketing and Advertising
Read Our Case Studies
Travel and Hospitality
Travel and Hospitality
Read Our Case Studies
Education and E-learning
Education and
eLearning
Read Our Case Studies
Energy and Utilities
Energy and Utilities
Real Estate
Real Estate
ai-testimonials-section
What Our Clients Say about Working with Us
Symphony Solutions developed software for an AI-based personalization engine in the gaming industry. The team was responsible for end-to-end development for the client’s SaaS product. The work they produce has been integral in winning business and expanding out to multiple brands in the marketplace. Thanks to their work, we have been creating new product verticals. Symphony Solutions has been crucial in developing existing client relationships. 
CTO, Graphyte AI, Rob Davis
What Our Clients Say about Working with Us
They’re skilled in Agile. Without them, we wouldn’t have made nearly the progress we have with Agile.
VirtualStock, Vice-President
What Our Clients Say about Working with Us
Their desire to go the extra mile is a rare quality in third party relationships.
BleXr, CTO
What Our Clients Say about Working with Us
They delivered an entire Sportsbook app with 35 people. We reduced our yearly costs by working with them.
Ladbrokes Coral, CEO
What Our Clients Say about Working with Us
Symphony Solutions shared our passion and went all out to bring this unique and brilliant idea into fruition.
Vivino, CTO

How We Deliver

We offer the following development team extension models:  

Managed Augmentation

Managed Augmentation

is ideal for clients looking to scale their teams quickly while keeping control over project delivery. It suits clients needing specific skills temporarily and prioritizes direct oversight of project progress.
Managed Team

Managed Team

caters to clients who prefer to outsource product development without the hassle of managing the project. Symphony Solutions takes over team and technical decision-making, customizing services to meet client development needs.
Managed Service

Managed Service

focuses on providing specialized support for specific IT challenges, utilizing unnamed resources. Managed by Symphony Solutions within agreed service levels, it’s best for clients requiring expert assistance in specific area, such as AI development.

Frequently Asked Questions 

We usually start with a short discovery and assessment phase. This includes understanding your goals, mapping the current systems you want to connect (such as CRMs, ERPs, support tools, or internal portals), and reviewing your data sources, access controls, and security requirements. From there, we define the AI integration scope, select target workflows or use cases, and agree on success metrics, so the project starts with a clear, shared plan.

Timelines depend on scope and complexity. Simple AI integration solutions—such as adding an AI chatbot integration to an existing website or connecting a model to a single workflow—can often be launched within a few weeks. More complex projects that span multiple systems, data sources, or business units typically run over several months. During discovery, we outline a realistic schedule with milestones, early wins, and a clear path to production.

AI consultants assess data security, regulatory requirements, and ethical risks such as bias or misuse. They help create responsible AI policies, define oversight structures, and ensure all AI initiatives follow privacy regulations and industry standards.

Our AI integration services are designed to minimize disruption. We often start in sandbox or staging environments, validate behavior, and only then promote changes into production with controlled rollout. Where possible, we use non-invasive integration patterns (such as APIs, webhooks, or sidecar services) so existing tools continue to work as expected. If any operational impact is anticipatedit’s planned, communicated, and scheduled to avoid critical business periods.

Yes. A core part of our work as an AI integration company is connecting AI to the tools you already rely on—CRMs, ERPs, CMS systems, ticketing platforms, intranets, data warehouses, and custom applications. We typically integrate via APIs, event streams, or secure connectors, ensuring the AI layer respects your security, permissions, and data governance. This lets you extend existing systems with AI capabilities instead of replacing them.