Insights

AI for Decision-Making: Make Better Decisions and Transform Business Strategy  AI for Decision-Making: Make Better Decisions and Transform Business Strategy 
Article
AI Services
AI for Decision-Making: Make Better Decisions and Transform Business Strategy 
Risking sounding like a broken record, we won’t tire of stressing, again and again, that AI’s impact on analytics can change the game for any business. The models can handle the whole process, simplifying or automating everything from data collection to preparation, implementation, extracting insights, breaking them down, and incorporating them to improve KPIs. The […]
Is Development Team Extension Still Relevant in the Age of AI?  Is Development Team Extension Still Relevant in the Age of AI? 
Article
AI Services Managed Team Software development
Is Development Team Extension Still Relevant in the Age of AI? 
In 2025, the rise of generative AI and large language models (LLMs) is reshaping how businesses operate, with companies increasingly integrating AI into hybrid teams of humans and machines. As AI systems mature, capable of planning and executing complex tasks, the demand for specialized skills like AI governance, quantum computing, and cybersecurity continues to grow. […]
AI Agents: Use Cases & Deeper Insights for iGaming  AI Agents: Use Cases & Deeper Insights for iGaming 
Event
AI Services iGaming
AI Agents: Use Cases & Deeper Insights for iGaming 
Join us online on April 1, 2025, at 5 PM CET for a high-impact discussion on how Agentic AI is transforming iGaming.  AI is no longer an experiment—it’s a competitive necessity. While industries like finance and eCommerce have embraced AI-driven decision-making, iGaming still treats AI as a tool, not a strategic driver. That’s why many […]
BetHarmony AI Agent Raises the Bar: Advanced RAG, Voice Recognition, and Multilingual Improvements  BetHarmony AI Agent Raises the Bar: Advanced RAG, Voice Recognition, and Multilingual Improvements 
News
AI Services iGaming
BetHarmony AI Agent Raises the Bar: Advanced RAG, Voice Recognition, and Multilingual Improvements 
Symphony Solutions is delighted to announce the latest evolution of BetHarmony, an AI-powered agent now equipped with advanced RAG, voice recognition, and extended multilingual support. Designed to sharpen decision-making, elevate user engagement, and break language barriers, this release pushes the boundaries of what’s possible in AI-driven gaming.  Valentina Synenka, board member of Symphony Solutions, expressed […]
How about Supercharge Business Growth with AI-Powered Dedicated Development Team How about Supercharge Business Growth with AI-Powered Dedicated Development Team
Article
AI Services Managed Team Software development
How about Supercharge Business Growth with AI-Powered Dedicated Development Team
Working with a dedicated development team is becoming a trend among both large and small businesses. Especially after Covid, they suddenly and urgently saw the need to diversify and speed up digital transformation, so they increasingly began engaging with wth seasoned tech partners.  Global revenue in the IT outsourcing segment of the IT services market […]
Featured in SBC Leaders: BetHarmony Challenges AI Hype in iGaming  Featured in SBC Leaders: BetHarmony Challenges AI Hype in iGaming 
News
AI Services iGaming
Featured in SBC Leaders: BetHarmony Challenges AI Hype in iGaming 
For years, operators have branded their platforms as “AI-powered,” yet a closer look often reveals little more than glorified chatbots and basic automation. True AI—the kind that adapts, learns, and enhances user experiences—remains largely absent.  Symphony Solutions, an IT and cloud transformation firm, believes it’s time to cut through the hype. The company’s latest innovation, […]
How Symphony Built an AI Culture That Employees Love  How Symphony Built an AI Culture That Employees Love 
Article
AI Services Corporate
How Symphony Built an AI Culture That Employees Love 
With artificial intelligence (AI) taking center stage and reshaping how we work, every company is asking: how do we implement AI tools in our processes? At Symphony Solutions, our approach is different. AI isn’t just a tool—it’s a fundamental part of who we are.   While others are still experimenting with AI, we’ve built a robust […]
Generative BI: Or How Generative AI Changes Business Intelligence Generative BI: Or How Generative AI Changes Business Intelligence
Article
AI Services Data & Analytics
Generative BI: Or How Generative AI Changes Business Intelligence
GenAI democratizes tech and access to information. New open-source models, like DeepSeek R1, could democratize GenAI itself. What does this mean for companies? Their data science teams will finally run models locally. Even small firms will be able to afford it since there’s no longer a need to spend gazillions on GPUs. The impact on […]
Generative AI for Data Analytics: Let’s Gauge the Impact Generative AI for Data Analytics: Let’s Gauge the Impact
Article
AI Services Data & Analytics
Generative AI for Data Analytics: Let’s Gauge the Impact
AI runs the gamut of practicality: utterly useless in some areas, bordering on magic in others. As a prominent software company, it’s our job to distinguish between the two. We also like to inform our audience – clients, prospects, readers, and those who’ve stumbled here looking for actual symphony concerts – about the latest, genuinely […]
LLMs Going Beyond the Chat Window: AI Agent Examples LLMs Going Beyond the Chat Window: AI Agent Examples
Article
AI Services iGaming
LLMs Going Beyond the Chat Window: AI Agent Examples
More often than not, articles on AI trends are just noise. The same goes for discussions about AI’s supposed growing consciousness. But now and then, AI tech comes out with a bang, forever changing how we do things. LLMs and ChatGPT are prime examples. The next technology poised to do the same is agentic AI […]
AI Agent Assist: Boosting Customer Experience  AI Agent Assist: Boosting Customer Experience 
Article
AI Services iGaming
AI Agent Assist: Boosting Customer Experience 
The AI agent market is projected to grow from $5.1 billion in 2024 to $47.1 billion by 2030, and it’s no surprise why. Today, customers expect fast and personalized experiences — and AI agent assist tools, with their advanced reasoning capabilities and multimodal support, are redefining how businesses deliver value.  What makes these tools truly […]
Generative AI in Healthcare: Key Use Cases and Applications  Generative AI in Healthcare: Key Use Cases and Applications 
Article
AI Services Application Development Healthcare
Generative AI in Healthcare: Key Use Cases and Applications 
Generative AI is starting to make its mark in healthcare. According to the Deloitte Center for Health Solutions survey, 75% of leading healthcare companies are either exploring or expanding their use of this technology—and it’s easy to see why. Roughly 90% of healthcare leaders believe generative AI can make daily operations smoother, and 65% see […]
The Role of Personalization in Enhancing Customer Retention Rates in iGaming  The Role of Personalization in Enhancing Customer Retention Rates in iGaming 
Article
AI Services iGaming
The Role of Personalization in Enhancing Customer Retention Rates in iGaming 
The iGaming industry is highly competitive, making player retention essential. One effective way to keep players coming back is by customizing the experience for each individual. According to ngrow, over 62% of business leaders say that personalized experiences greatly improve customer retention. This approach can strengthen player connections, boost engagement, and increase loyalty, especially for […]
Symphony Solutions Launches BetHarmony, A Game-Changing AI Assistant for iGaming 
News
AI Services iGaming
Symphony Solutions Launches BetHarmony, A Game-Changing AI Assistant for iGaming 
We’re excited to announce that BetHarmony, our AI Assistant for iGaming, has expanded its feature set to include support for casino and sportsbook operators, along with 24/7 customer assistance. This new update is designed to enhance every aspect of the user experience, from seamless onboarding to intuitive betting processes, ensuring all players receive top-tier, human-like […]
AI in Power BI: Transforming Business Intelligence with Advanced Analytics  AI in Power BI: Transforming Business Intelligence with Advanced Analytics 
Article
AI Services Data & Analytics
AI in Power BI: Transforming Business Intelligence with Advanced Analytics 
Studies reveal that 80% of executives expect AI to have a big impact on their businesses, but less than half believe they have the necessary capabilities to harness its benefits. This gap shows a clear need for better tools such as Power BI.   Power BI, one of the top business intelligence tools, now includes AI […]
The Future is Here: Analyzing the Latest Trends in the iGaming Market  The Future is Here: Analyzing the Latest Trends in the iGaming Market 
Article
AI Services iGaming
The Future is Here: Analyzing the Latest Trends in the iGaming Market 
The iGaming industry has experienced significant growth in recent years, evolving from a niche hobby into a major global sector. Analysts forecast that by 2030, the industry’s value will reach approximately US$153.57 billion. This expansion is largely driven by technological advancements such as virtual reality (VR), blockchain, artificial intelligence (AI), and more.   For any business […]
BetHarmony AI Assistant Sets New Standards in AI-Powered iGaming   BetHarmony AI Assistant Sets New Standards in AI-Powered iGaming  
News
AI Services iGaming
BetHarmony AI Assistant Sets New Standards in AI-Powered iGaming  
After a successful Proof of Concept and overwhelmingly positive feedback from industry leaders, Symphony Solutions is excited to launch BetHarmony, an AI-powered assistant tailored for the iGaming industry.   Designed to cater to both casino and sportsbook operators, BetHarmony leverages cutting-edge technology to enhance every aspect of user interaction—from initial onboarding to advanced betting capabilities to […]
Leveraging AI for Enhanced Customer Support in Online Gambling 
Article
AI Services iGaming
Leveraging AI for Enhanced Customer Support in Online Gambling 
Customer support is crucial in modern business, and this is especially true for the iGaming industry. As the online gambling sector continues to grow and is expected to reach 281 million users worldwide by 2029, there’s a growing demand for effective support systems. Artificial intelligence is poised to address this need effectively.  AI-powered tools can […]
Theo Schnitfink on Forbes: How AI-Powered Assistants are Transforming Customer Experience   Theo Schnitfink on Forbes: How AI-Powered Assistants are Transforming Customer Experience  
News
AI Services
Theo Schnitfink on Forbes: How AI-Powered Assistants are Transforming Customer Experience  
Drawing from his extensive experience in the tech sector, Theo Schnitfink discusses how advancements in natural language processing and AI technologies are not merely trends that might pass but are shaping the future of business and customer interaction.   The potential AI assistants offer is vast, from personalized, efficient, and autonomous customer experience, 24/7 support, scheduling […]
AI Assistants Era in iGaming Industry AI Assistants Era in iGaming Industry
Event
AI Services iGaming
AI Assistants Era in iGaming Industry
On April 11, 5:00 PM CET, join us for an exclusive event where we will dive deep into AI for sports betting and the immense capabilities of AI Assistants for the iGaming industry. We will explore the dynamic interplay between artificial intelligence and the iGaming sector, showcasing the revolutionary impact of AI assistants on enhancing user […]
How to Maximize AI’s Potential with Data Analytics & Power BI  How to Maximize AI’s Potential with Data Analytics & Power BI 
Article
AI Services Data & Analytics
How to Maximize AI’s Potential with Data Analytics & Power BI 
Data can be very powerful in business, but only if you can effectively analyze it. With the advent of AI services 2024, organizations now possess unprecedented capabilities to efficiently extract meaningful insights. In fact, 73% of data and analytics decision-makers are already building AI technologies to help unlock the full potential of their data and […]
The Rise of Artificial Intelligence in Aviation: Transforming the Skies  The Rise of Artificial Intelligence in Aviation: Transforming the Skies 
Article
AI Services Airline & Transportation
The Rise of Artificial Intelligence in Aviation: Transforming the Skies 
The aviation industry is witnessing major technological changes, thanks in large part to the integration of artificial intelligence. AI is now widely integrated into various aspects of airline industry solutions, from flight planning, crew management, and maintenance to customer service. This increasing adoption is reflected clearly in its market growth. The global artificial intelligence in […]
The AI Assistant Era: Transforming Customer Service and iGaming Industries  The AI Assistant Era: Transforming Customer Service and iGaming Industries 
Whitepaper
AI Services iGaming
The AI Assistant Era: Transforming Customer Service and iGaming Industries 
Key takeaways:  Explore how generative AI is transforming customer service and the iGaming industry in our latest eBook. As the future of AI assistants and their impact on business and customer engagement is being unveiled, we dive deeper into the capabilities of GenAI and more specifically AI assistants in transforming customer services for such dynamic […]
AI Roadmap for No-Stress AI Implementation  AI Roadmap for No-Stress AI Implementation 
Article Audio
AI Services
AI Roadmap for No-Stress AI Implementation 
The recent advancements in generative AI, including tools like ChatGPT and Dall-E, have significantly impacted the corporate landscape. A 2023 survey by Rackspace Technology highlights this shift. Surveying over 1,400 IT decision-makers found that 69% now view AI and machine learning as a key priority, a notable 15% increase from the previous year.   This uptick […]
How to Test AI Chatbot Automation the Right Way  How to Test AI Chatbot Automation the Right Way 
Article
AI Services Software Testing & QA
How to Test AI Chatbot Automation the Right Way 
Chatbots, a part of the digital landscape since ELIZA‘s introduction in 1966, experienced a significant surge in popularity with the advent of OpenAI’s ChatGPT. This technology is reshaping business-customer interactions and will be the primary customer service channel in about 25% of businesses by 2027. This shift could lead to a reduction in support costs […]
How AI Can Improve Customer Experience  How AI Can Improve Customer Experience 
Article Audio
AI Services
How AI Can Improve Customer Experience 
Artificial Intelligence (AI) has become a trusted ally in modern business, fine-tuning product offerings, simplifying inventory processes, and boosting logistics operations. But, the real magic unfolds in enhancing the customer experience. Through intelligent virtual assistants, chatbots, and personalized recommendations, AI meets the growing demands for positive buyer journeys. It’s predicted that AI will drive 95% […]
AI For Business Process Automation: Opportunities & Benefits  AI For Business Process Automation: Opportunities & Benefits 
Article Audio
AI Services
AI For Business Process Automation: Opportunities & Benefits 
History has a simple lesson — adapt or get left behind. Now, more than ever, this rings true in the business world. Companies that welcome new tech, especially AI for Business Process Automation (BPA), aren’t just keeping up; they’re leading. Little wonder over 35% of global companies are embracing this technology.  AI business process automation […]
Business Use of AI: Prompt Engineering & Its Application for Industries (ChatGPT and more)  Business Use of AI: Prompt Engineering & Its Application for Industries (ChatGPT and more) 
Article
AI Services
Business Use of AI: Prompt Engineering & Its Application for Industries (ChatGPT and more) 
The latest advancements in technology have uncovered before us a world of opportunities made possible with generative AI. The use of AI tools is growing rapidly and entering new industries, where their necessity wouldn’t have been expected prior to the launch of ChatGPT and other generative assistants that followed soon after, such as Microsoft’s Bing […]
AI Tools For Enterprise: Driving Automation and Efficiency  AI Tools For Enterprise: Driving Automation and Efficiency 
Article Audio
AI Services
AI Tools For Enterprise: Driving Automation and Efficiency 
AI-powered automation is setting the stage for a transformative business era. As highlighted by the IBM Global AI Adoption Index, nearly half of enterprises are leveraging AI to enhance their IT, business, and networking capabilities.  The drive to adopt AI is motivated by its substantial benefits, thanks to cutting-edge AI tools that work efficiently behind […]
AI in the Workplace: A Journey of Growth and Innovation  AI in the Workplace: A Journey of Growth and Innovation 
Article Audio
AI Services
AI in the Workplace: A Journey of Growth and Innovation 
Today, we delve into the exciting world of Artificial Intelligence (AI) and its profound impact of AI in the workplace, among many domains it is reshaping today.   AI is a powerful tool that brings immense benefits to our work. However, it is equally important to get a deeper understanding of its impact, explore opportunities, and […]
Database Vs. Data Warehouse: A Comparative Review 
Article
AI Services
Database Vs. Data Warehouse: A Comparative Review 
In 2020, we collectively created a mind-boggling 64.2 zettabytes of data, and by 2025, we’re looking at a number close to 180 zettabytes. That’s a lot of selfies, spreadsheets, and sensor readings! As you can imagine, sifting through this data mountain is a huge task for businesses today. Thankfully, we’ve got two trusty tools by […]
AI for Startups: Tapping into Limitless Potential  AI for Startups: Tapping into Limitless Potential 
Article
AI Services
AI for Startups: Tapping into Limitless Potential 
Artificial Intelligence (AI) has recently emerged as a game-changer for today’s startups. By replicating human reasoning and utilizing data-driven insights, it’s setting the stage for a fresh wave of business innovations and pioneering services.  Currently, around 35% of global companies are already using AI-powered tools, and an additional 42% are exploring future implementation. Notable startups […]
AI for Software Development: Ways It Impacts and What’s the Future   AI for Software Development: Ways It Impacts and What’s the Future  
Article
AI Services
AI for Software Development: Ways It Impacts and What’s the Future  
Artificial Intelligence (AI) is beyond a transformative technology – it is revolutionary. With its advanced capabilities to perfectly mimic and embody human intelligence, as well as perform repetitive tasks autonomously, AI in software development and nearly all other industries is poised to impact the global economy in many ways. Precedence Research forecasts the global AI […]
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